CUSTOMER SERVICE

CUSTOMER SERVICE

CUSTOMER SERVICE

Exceptional Customer Service for Churches & Ministries

1225 United delivers exceptional customer service designed for the unique needs of churchesgiving your ministry fast responses, proactive support, and a dedicated partner who understands your mission and how to protect it.

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PROTECTING YOUR CHURCH

PROTECTING YOUR CHURCH

PROTECTING YOUR CHURCH

Why Exceptional Service Matters to Churches

Churches need more than an insurance provider—they need a partner who understands ministry rhythms, responds quickly, and communicates with clarity and care. Exceptional customer service ensures your questions are answered, your needs are met, and issues are resolved with urgency and expertise. From claims to coverage questions to risk guidance, responsive service helps your ministry stay focused on what matters most: serving people and advancing your mission.

TRUSTED PARTNERS

TRUSTED PARTNERS

TRUSTED PARTNERS

Dedicated Ministry Support

Provides direct access to specialists who understand church operations and respond quickly to your needs.

Dedicated Ministry Support

Provides direct access to specialists who understand church operations and respond quickly to your needs.

Dedicated Ministry Support

Provides direct access to specialists who understand church operations and respond quickly to your needs.

Fast, Reliable Response Times

Ensures timely answers, proactive follow-up, and consistent communication across all service requests.

Fast, Reliable Response Times

Fast, Reliable Response Times

Ensures timely answers, proactive follow-up, and consistent communication across all service requests.

Personalized Claims Assistance

Guides your ministry through every step of the claims process with clarity and compassion.

Personalized Claims Assistance

Guides your ministry through every step of the claims process with clarity and compassion.

Personalized Claims Assistance

Guides your ministry through every step of the claims process with clarity and compassion.

Coverage & Policy Guidance

Helps you understand your policies, options, and risk considerations so you can make informed decisions.

Coverage & Policy Guidance

Helps you understand your policies, options, and risk considerations so you can make informed decisions.

Coverage & Policy Guidance

Helps you understand your policies, options, and risk considerations so you can make informed decisions.

Proactive Risk Support

Provides resources and insights to help your church reduce risk before issues arise.

Proactive Risk Support

Provides resources and insights to help your church reduce risk before issues arise.

Proactive Risk Support

Provides resources and insights to help your church reduce risk before issues arise.

Ministry-Centered Communication

Delivers service that respects how churches operate—flexible scheduling, clear updates, and mission-aware support.

Ministry-Centered Communication

Delivers service that respects how churches operate—flexible scheduling, clear updates, and mission-aware support.

Ministry-Centered Communication

Delivers service that respects how churches operate—flexible scheduling, clear updates, and mission-aware support.

Account Review & Renewal Support

Account Review & Renewal Support

Account Review & Renewal Support

Account Review & Renewal Support

Account Review & Renewal Support

Account Review & Renewal Support

Relationship-Driven Partnership

Focuses on long-term trust, consistent care, and service that strengthens your ministry year after year.

Relationship-Driven Partnership

Focuses on long-term trust, consistent care, and service that strengthens your ministry year after year.

Relationship-Driven Partnership

Focuses on long-term trust, consistent care, and service that strengthens your ministry year after year.

FAQ

Frequently Asked Questions

What makes 1225 United different from other providers?

What support comes with my policy beyond insurance?

How does 1225 United help determine the right coverage?

How is pricing determined?

Can multiple church campuses be covered under one policy?

Does 1225 United serve ministries beyond churches, such as mosques or synagogues?

Does 1225 United work with faith-based schools?

Does 1225 United work with faith-based schools?

Still have questions? We’re here to help! Whether you’re wondering about coverage, pricing, or support, our team is ready to guide your ministry.

FAQ

Frequently Asked Questions

What makes 1225 United different from other providers?

What support comes with my policy beyond insurance?

How does 1225 United help determine the right coverage?

How is pricing determined?

Can multiple church campuses be covered under one policy?

Does 1225 United serve ministries beyond churches, such as mosques or synagogues?

Does 1225 United work with faith-based schools?

Does 1225 United work with faith-based schools?

Still have questions? We’re here to help! Whether you’re wondering about coverage, pricing, or support, our team is ready to guide your ministry.

FAQ

Frequently Asked Questions

What makes 1225 United different from other providers?

What support comes with my policy beyond insurance?

How does 1225 United help determine the right coverage?

How is pricing determined?

Can multiple church campuses be covered under one policy?

Does 1225 United serve ministries beyond churches, such as mosques or synagogues?

Does 1225 United work with faith-based schools?

Does 1225 United work with faith-based schools?

Still have questions? We’re here to help! Whether you’re wondering about coverage, pricing, or support, our team is ready to guide your ministry.

low angle photo of white church

Ready for a New Kind of Church Insurance?

Whether you’re ready to take the next step or simply want to explore your options, our team is here to support your mission with insurance and resources specifically designed for faith communities. Experience a new level of partnership, guidance, and care—every step of the way.

low angle photo of white church

Ready for a New Kind of Church Insurance?

Whether you’re ready to take the next step or simply want to explore your options, our team is here to support your mission with insurance and resources specifically designed for faith communities. Experience a new level of partnership, guidance, and care—every step of the way.

low angle photo of white church

Ready for a New Kind of Church Insurance?

Whether you’re ready to take the next step or simply want to explore your options, our team is here to support your mission with insurance and resources specifically designed for faith communities. Experience a new level of partnership, guidance, and care—every step of the way.

Brand logo

1225 United brings together decades of practical experience and a broad network of resources—supporting ministries through insurance, operational help, and real partnership.

We care about your data in our privacy policy.

Professional liability insurance included with your 1225 United membership is provided through licensed insurance agencies and underwritten by admitted or authorized insurers. 1225 United is not an insurance company and does not sell, underwrite, or issue insurance policies. Coverage is subject to the terms, conditions, and exclusions of the applicable policy.

1225 United, all rights reserved, 2025

Connect with us:

Brand logo

1225 United brings together decades of practical experience and a broad network of resources—supporting ministries through insurance, operational help, and real partnership.

We care about your data in our privacy policy.

Professional liability insurance included with your 1225 United membership is provided through licensed insurance agencies and underwritten by admitted or authorized insurers. 1225 United is not an insurance company and does not sell, underwrite, or issue insurance policies. Coverage is subject to the terms, conditions, and exclusions of the applicable policy.

1225 United, all rights reserved, 2025

Connect with us:

Brand logo

1225 United brings together decades of practical experience and a broad network of resources—supporting ministries through insurance, operational help, and real partnership.

We care about your data in our privacy policy.

Professional liability insurance included with your 1225 United membership is provided through licensed insurance agencies and underwritten by admitted or authorized insurers. 1225 United is not an insurance company and does not sell, underwrite, or issue insurance policies. Coverage is subject to the terms, conditions, and exclusions of the applicable policy.

1225 United, all rights reserved, 2025

Connect with us: