CUSTOMER SERVICE
CUSTOMER SERVICE
CUSTOMER SERVICE
Exceptional Customer Service for Churches & Ministries
1225 United delivers exceptional customer service designed for the unique needs of churches—giving your ministry fast responses, proactive support, and a dedicated partner who understands your mission and how to protect it.


PROTECTING YOUR CHURCH
PROTECTING YOUR CHURCH
PROTECTING YOUR CHURCH
Why Exceptional Service Matters to Churches
Churches need more than an insurance provider—they need a partner who understands ministry rhythms, responds quickly, and communicates with clarity and care. Exceptional customer service ensures your questions are answered, your needs are met, and issues are resolved with urgency and expertise. From claims to coverage questions to risk guidance, responsive service helps your ministry stay focused on what matters most: serving people and advancing your mission.
TRUSTED PARTNERS
TRUSTED PARTNERS
TRUSTED PARTNERS
Dedicated Ministry Support
Provides direct access to specialists who understand church operations and respond quickly to your needs.
Dedicated Ministry Support
Provides direct access to specialists who understand church operations and respond quickly to your needs.
Dedicated Ministry Support
Provides direct access to specialists who understand church operations and respond quickly to your needs.
Fast, Reliable Response Times
Ensures timely answers, proactive follow-up, and consistent communication across all service requests.
Fast, Reliable Response Times
Fast, Reliable Response Times
Ensures timely answers, proactive follow-up, and consistent communication across all service requests.
Personalized Claims Assistance
Guides your ministry through every step of the claims process with clarity and compassion.
Personalized Claims Assistance
Guides your ministry through every step of the claims process with clarity and compassion.
Personalized Claims Assistance
Guides your ministry through every step of the claims process with clarity and compassion.
Coverage & Policy Guidance
Helps you understand your policies, options, and risk considerations so you can make informed decisions.
Coverage & Policy Guidance
Helps you understand your policies, options, and risk considerations so you can make informed decisions.
Coverage & Policy Guidance
Helps you understand your policies, options, and risk considerations so you can make informed decisions.
Proactive Risk Support
Provides resources and insights to help your church reduce risk before issues arise.
Proactive Risk Support
Provides resources and insights to help your church reduce risk before issues arise.
Proactive Risk Support
Provides resources and insights to help your church reduce risk before issues arise.
Ministry-Centered Communication
Delivers service that respects how churches operate—flexible scheduling, clear updates, and mission-aware support.
Ministry-Centered Communication
Delivers service that respects how churches operate—flexible scheduling, clear updates, and mission-aware support.
Ministry-Centered Communication
Delivers service that respects how churches operate—flexible scheduling, clear updates, and mission-aware support.
Account Review & Renewal Support
Account Review & Renewal Support
Account Review & Renewal Support
Account Review & Renewal Support
Account Review & Renewal Support
Account Review & Renewal Support
Relationship-Driven Partnership
Focuses on long-term trust, consistent care, and service that strengthens your ministry year after year.
Relationship-Driven Partnership
Focuses on long-term trust, consistent care, and service that strengthens your ministry year after year.
Relationship-Driven Partnership
Focuses on long-term trust, consistent care, and service that strengthens your ministry year after year.
FAQ
Frequently Asked Questions
What makes 1225 United different from other providers?
What support comes with my policy beyond insurance?
How does 1225 United help determine the right coverage?
How is pricing determined?
Can multiple church campuses be covered under one policy?
Does 1225 United serve ministries beyond churches, such as mosques or synagogues?
Does 1225 United work with faith-based schools?
Does 1225 United work with faith-based schools?
Still have questions? We’re here to help! Whether you’re wondering about coverage, pricing, or support, our team is ready to guide your ministry.
FAQ
Frequently Asked Questions
What makes 1225 United different from other providers?
What support comes with my policy beyond insurance?
How does 1225 United help determine the right coverage?
How is pricing determined?
Can multiple church campuses be covered under one policy?
Does 1225 United serve ministries beyond churches, such as mosques or synagogues?
Does 1225 United work with faith-based schools?
Does 1225 United work with faith-based schools?
Still have questions? We’re here to help! Whether you’re wondering about coverage, pricing, or support, our team is ready to guide your ministry.
FAQ
Frequently Asked Questions
What makes 1225 United different from other providers?
What support comes with my policy beyond insurance?
How does 1225 United help determine the right coverage?
How is pricing determined?
Can multiple church campuses be covered under one policy?
Does 1225 United serve ministries beyond churches, such as mosques or synagogues?
Does 1225 United work with faith-based schools?
Does 1225 United work with faith-based schools?
Still have questions? We’re here to help! Whether you’re wondering about coverage, pricing, or support, our team is ready to guide your ministry.

Ready for a New Kind of Church Insurance?
Whether you’re ready to take the next step or simply want to explore your options, our team is here to support your mission with insurance and resources specifically designed for faith communities. Experience a new level of partnership, guidance, and care—every step of the way.

Ready for a New Kind of Church Insurance?
Whether you’re ready to take the next step or simply want to explore your options, our team is here to support your mission with insurance and resources specifically designed for faith communities. Experience a new level of partnership, guidance, and care—every step of the way.

Ready for a New Kind of Church Insurance?
Whether you’re ready to take the next step or simply want to explore your options, our team is here to support your mission with insurance and resources specifically designed for faith communities. Experience a new level of partnership, guidance, and care—every step of the way.